Frequently asked questions

CLASS RESERVATION

How can I attend a class?


You must reserve your spot in class in advance so we know to expect you. Please sign up here to make a reservation. Classes with low enrollment MAY be cancelled up to 1 hour before class - we will send you a notification by email if class is cancelled. Please note that advance reservations close 30 minutes before class.




Can I drop-in to a class?


Drop-ins are allowed if there is space. Please check here before you head to the studio. A full class will be shown as "W" for waitlist only or "F" if the class and waitlist are full.




I'm on the waitlist, how do I know if I get added to the class?


You will get notified by email or text up to 8 hours before class. Please remove yourself from the waitlist if your plans change. You can log in to your account and look at your schedule to cancel.




What is your cancellation policy?


You must cancel your reservation 8 hours before class start to avoid any penalty. Reservations may be cancelled by logging into your account online, by phone or text at 781- 530-4796 or email at manager@bluefusionfitness.com. Failure to meet the cancellation window above will result in a loss of 1 class for numbered packages OR a $15 Late Cancel Fee for clients with unlimited class packages regardless of reason.




What happens if I don't show up for a reserved class?


Failure to attend a reserved class is a "no-show" and considered the same as a Late Cancel.




What is your Inclement Weather Policy?


We will send an email to all clients on the class list up to 3 hours before class. We will also make announcements on our Facebook and Instragram pages (@bluefusionfit)





CLASS PACKS

Do you have New Client Introductory Class Packs?


Yes! Click here to purchase our Intro 5 Class Pack for only $49. You can use this pack to reserve any class on our schedule. Just note that this pack expires 45 days from your first class. No extensions are allowed.




Do your class packs expire?


Yes. All of our class packs have expiration dates. Single Class expires 14 days from purchase. Make sure to book a class immediately after purchase. 5 Class Packs expires 45 days from first class. 10 Class Pack expires 90 days from first class.




How much does it cost to take a class?


Please click here to see our full menu of pricing.




Do you have monthly memberships?


Yes we do. We have monthly autopay memberships for 4 classes per month, 8 classes per month or unlimited classes per month. The price per month varies on the length of membership - we have 3, 6, or 12 month memberships. Send us an email at manager@bluefusionfitness.com for more information.





NEW CLIENTS

Can I get a studio tour?


Of course! Please send us an email at manager@bluefusionfitness.com to make an appointment.




I have not worked out in a while and I don't know which class to take. Can I get some guidance?


Of course! You can send us an email at manager@bluefusionfitness.com to make a appointment for a complimentary posture and movement assessment and class recommendations.




Do you offer Personal Training?


Yes! We have a Personal Training Intro Pack for only $99 for 3 sessions. The first session is 45 minutes which includes a posture and movement assessment, and the next 2 sessions are 30 minutes each. Send us an email at manager@bluefusionfitness.com to make an appointment





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Contact

Studio 781-216-8986

Mobile 781-530-4796

Address

475 Winter St
Waltham, MA 02451
USA

©2020 by bluefusionfitness.com